We went to a beautiful house in Carmel, IN and fixed 8 snags of all sizes on both the first and second floors. The work was very extensive. Berber is a wonderful carpet; easy on the feet and the eyes but not always easy to fix. There’s a lot of cutting and pasting that has to be done ‘very carefully’ and we always take extra time to make sure it’s done right! The customer was very happy and is interested in getting all their carpets stretched and cleaned!